The Project Lead at Mode is a critical member of the agency as they lead both the client’s business and the internal process from conception to completion. Every day, they are efficiently leading multiple projects, managing budgets and billing, developing scopes of work and briefs, navigating client challenges, creating and updating timelines, resourcing team members, and collaborating with project teams to thoughtfully address feedback and report results. This person is energetic, passionate, curious and ambitious; they are responsible for driving meaningful experiences and results across a variety of brands, while strengthening relationships between the agency and our client partners. The ideal candidate speaks multiple languages - client, creative, digital, production - thoughtfully balancing client needs and perspectives with Mode's, in order to create both the most collaborative process and strongest outcomes.
Create positive, collaborative, trusting environments, building and strengthening relationships with clients and agency as well as between clients and agency
Elicit great, results-driven work, leading teams to achieve client objectives and strengthening Mode’s approach
Understand each client’s business and industry well enough to not only meet and exceed their expectations but anticipate their needs
Partner closely with our Director of Production, agency Partners and fellow Producers to understand, manage, and integrate your projects into the overall agency workflow by communicating needs proactively and effectively
Alongside Account Supervisor(s) as applicable, ensure projects are launched, executed, and completed on budget, strategy and schedule; developing SOWs, managing billing, leading client relationship and internal process
Manage, forecast, and track project schedules through their life cycles while keeping full studio resources and deadlines in mind
Communicate client feedback and assign actionable items to the internal team while anticipating challenges, identifying solutions, and communicating deadlines to keep projects moving forward
Manage vendor resources through research, initiation, execution, and building & maintaining relationships
Develop strong project briefs and brief strongly, inspiring and empowering teams to seize challenges and solve problems
Champion agency process and work closely with the Production team to identify areas of improvement in process and function
Champion client business and work closely with the Account Leadership team (and across teams) to identify opportunities for account growth
3-4 years direct agency-level experience managing clients and internal resourcing
Knowledgeable and well-versed in brand development as well as the digital landscape
Outstanding communicator and connector
Proactive and enthusiastic, empathetic team player
Strong, solutions-oriented leader
Detail-oriented and able to manage multiple projects and timelines
Exemplary in professionalism and poise
Courageous with questions to advance experience and impact
Calm under pressure and positive in the face of challenges
Adaptable and deliberate in approach to work and relationships
If this sounds like you and you want to grow alongside a talented team of smart, creative and fun people, please tell us how and why by applying here.
Unfortunately, we won’t be able to respond to all applicants but we will reach out to you if your portfolio and resume match the skills we’re looking for. No phone calls or visits please. No recruiters.