Mode is seeking an entry level Account Coordinator to be a critical member of the Account Leadership team. The ideal candidate will be passionate, curious, and ambitious, demonstrating impeccable organization, proactivity and promptness on all project-related tasks, to enhance the effectiveness of our work.
We’ll look to this person to assist the Account Leadership team with day-to-day tasks, content and asset management, research and documentation, etc.; anything and everything that the team may require to be more successful in their leadership of clients.
Helping review and prepare client deliverables (e.g. proofreading for grammar, assisting with presentation copy)
Taking excellent notes in any meeting, outlining action items to help team stay on track and accountable with next steps
Communicating directly with clients as needed
Preparing in advance with meeting agendas as applicable and closing the loop with reports of decisions and next steps
Addressing routine or minor one-off project/retainer updates (web maintenance, asset locating, etc.)
Conducting research across agency verticals and client industries, equipping team with necessary trends and insights that will strengthen strategies and improve quality of work
Delivering weekly insights to our team on social, economic and industry trends
Reviewing competitors of clients’ brands and updating Account Leads of pertinent, timely news, with client-facing documentation as needed
Exposure to the creation of project briefs
Proactive and eager to learn and support
Thoughtful and prompt; excellent in the follow-up and follow-through
Passionate about our work; an enthusiastic team player
Strong writer and speaker; an active listener
Detail-oriented and organized; can take in the big picture
Professional, poised, and positive in the face of challenges
Courageous with questions; open to hearing from others
Mode is a fully hybrid workplace, although preferably, candidates are located in the Charlotte area and willing to work in the office 1-2 days per week.
If this sounds like you and you want to grow alongside a talented team of smart, creative and fun people, please tell us how and why by applying here.
Unfortunately, we won’t be able to respond to all applicants but we will reach out to you if your portfolio and resume match the skills we’re looking for. No phone calls or visits please. No recruiters.