Account Supervisor

We are seeking a talented, powerhouse Account Supervisor with 5-7 years agency experience to join our Account Leadership team. Mode’s Account Leadership team is responsible for building strong relationships with clients and internal teams, driving impactful experiences and results across a variety of brands. The Account Supervisor is a seasoned, senior-level leader who successfully delivers high-quality deliverables in a fast-paced environment, while thoughtfully managing multiple projects and people. Top candidates will have expertise in traditional advertising, as well as strong digital and branding experience. Most importantly, the Account Supervisor should be extremely strategic, flexible, collaborative, and driven.

About the role:

  • Create positive, collaborative, trusting environments, strengthening relationships with clients and internal teams as well as between clients and internal teams; ultimately eliciting great, results-driven work
  • Understand client and client’s business well enough to not only meet and exceed their expectations but anticipate their needs as a trusted partner
  • Collaborate with production, creative, and digital teams to ensure projects are launched, executed, and completed on budget, strategy, and schedule
  • Plan brand-building, consumer-centric strategies for driving client’s business forward
  • Develop strong project briefs and brief strongly, inspiring and empowering teams to seize challenges, solve problems, and produce great work
  • Measure, track, report, and steer success against client’s business goals and objectives
  • Manage client budgets, tracking overall project health and identifying opportunities for organic growth
  • Communicate consistently, effectively, and often- with client as well as internal teams
  • Lead and oversee all day-to-day tasks related to account or project


  • 100% Employee Medical Coverage
  • 401(k) Plan with match
  • 5+ Weeks vacation per year (19 PTO days, 9 observed holidays)
  • Work From Home Days
  • Vibrant culture with strong work/life balance
  • New office in South End on Light Rail Trail, walking distance to bars, restaurants and more.

About you:

  • College graduate, with a concentration in Communications, Journalism, Marketing or Business preferred
  • Strategic thinker, able to understand the big picture, drivers, and risks associated with a business problem; yet organized and specific in executing the details
  • Adaptable, patient, thoughtful, poised, and direct in approach to work and relationships
  • Demonstrates initiative, assertiveness, and leadership; can own a project from start to finish, working independently and as part of a team
  • Experienced in leading digital strategy/programs and integrated campaigns (advertising, social, online content, emerging platforms); preferably experienced in brand development from identity to execution and production from conception to execution
  • Outstanding communicator and connector, with incredible poise and infectious charisma

How to Apply

Unfortunately, we won’t be able to respond to all applicants but we will reach out to you if your portfolio and resume match the skills we’re looking for. No phone calls or visits please. No recruiters.

Please submit your resume, salary requirements and an example of a project brief you are especially proud of developing to with the subject line “GIVE ME A JOB.”